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Frequently Asked Questions

What is the SickKids catering policy?
View the catering policy online (Link will only open if you are connected to the Internet through a SickKids network)

What is the SickKids alcohol policy?

Where can I find the pre-approval form?
Coming soon.

Where can I find the Special Occasion Permit (SOP) form?

How do I place an order?
  1. Visit Terrace Catering online at www.terracecatering.catertrax.com
  2. Select Create New Order (right side of page)
  3. Select a category based on your needs
  4. Order items  
  5. Be sure to include any Special Instructions
  6. Once you have completed your selections 
  7. Select Check-out you will see your order
  8. Take the time to go over it carefully to ensure its accuracy
  9. Once satisfied select Continue
  10. Select date
  11. Select Delivery/Pickup 
  12. Provide required information
  13. When selecting a delivery time please allow a 15-minute delivery window 
  14. Select Continue
  15. Review Order 
  16. Select Proceed to Checkout
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